Chris Silberston5 min7 habits of confident communicatorsConsumer-facing businesses have long known the importance of clear and confident communication. Whether it’s Innocent Drinks, with their...
Chris Silberston5 minEmpathy. The most persuasive communication tool?In the Western world, New Zealand has done a great job at making the rest of us look bad in recent months. Other countries, like Vietnam,...
Hayley Cherrett4 minOnline training: the good, the bad and the yawnsome.Apologies, I was delayed writing this post on account of my online Flugelhorn workshop. Learning online has gone through the roof. Google...
-3 minHow to write the perfect opening sentence. The first sentence of anything is every writer’s nightmare. Whether it’s a novel, an ad, a report, or a web page, the first line is...